Read our most recent updates on how we are dealing with the COVID-19 impact and how this effects your stay with us...
COVID 19 update: as at 13 May 2020
We are currently NOT accepting any bookings for holidays arriving before 4th July 2020.
The safety of our guests and employees is of utmost importance to us. In light of this, and in line with the latest Government guidelines, we are currently contacting all guests travelling up to and including 3rd July 2020.
We are only accepting bookings that have an arrival date after 4th July 2020*.
The Government’s roadmap for accommodation providers is understandably fragile and may be amended at very short notice. The guidance as it stands today is that the “ambition” is to open accommodation from 4th July as long as Covid-19 Secure guidelines are in place and would include:
Key safe check in, PPE for staff and detailed cleaning plans.
*It is hoped that groups of up to 12 from two households could then holiday in one property.
These dates and steps are dependent on Government’s tests having been met for containing the virus BEFORE we can take any bookings.
Request to transfer your booking to 2021
Pay the 2020 price when you move your booking to 2021 (subject to availability) with our Price Match Promise.
Transfer your holiday to the same accommodation and the same or equivalent date in 2021 and we will honour the price you paid in 2020. This offer is available until 30th September 2020.
Applies when transferred to the same or equivalent date in 2021, taking into account any changes to public or school holidays i.e. Easter (2021 dates are 2 – 8 April)
Please contact us direct to transfer your booking. email@example.com
If you would prefer to cancel your booking for this year, please do get in touch and we will arrange a refund. firstname.lastname@example.org